Chapter 1: Legal Note
DoctorAI is providing services, and products to all its users under “Terms and conditions” and this “Privacy policy” discussed below.We also recommend you read our “terms and conditions of service”; terms and stipulations by which you are bound before you use DoctorAI’s platforms, products, and services.This privacy policy relates to all of DoctorAI’s services and products.
Chapter 2: Data Collected
DoctorAI is providing services, and products to all its users under “Terms and conditions” and this “Privacy policy” discussed below.We also recommend you read our “terms and conditions of service”; terms and stipulations by which you are bound before you use DoctorAI’s platforms, products, and services.This privacy policy relates to all of DoctorAI’s services and products.
User information
- Your date of birth: DoctorAI will require your birth date as its services and products are restricted to all those under the age of 16 (an age which may vary and dependent on the user’s country of residency by the definition of an “Age of consent”), you will not access services and products if you don’t provide your birth date. Read more on “Terms and Conditions of Use”, Chapter 4: Age restriction.
- Your gender: DoctorAI offers a diversified range of products and services some tailored specifically to the male or the female gender, you will need to provide your gender to be offered a seamless navigation through services and products, not providing your gender may not restrict you from using DoctoAI’s application but consider that some services and products are gender-specific.
- Your account: In order to start using DoctorAI’s services or products, you must provide elementary information such as your current country of residency, and your email all for identification. Please note that if you don’t share this information, you won’t be able to create an account through DoctorAI.
- Your payment data: When using DoctorAI’s premium features, you will need to provide your payment card information to payment gateways we use(Apple Pay or Google Pay). DoctorAI will collect payment card information to secure payments made through the platform, note that information related to your payment card is not stored on our servers. We use Apple Pay and Google Pay to avoid collecting or storing our user’s credit card information.
- Cookies: As DoctorAI provides also web-based services and products, we are using cookies to ensure a seamless experience is given to all our users. Such cookies on our web-based services help us understand how you interact with DoctorAI, thus DoctorAI will customize your interactions and provide a personalized and convenient experience on your next visit.
Chapter 3: Data Not Collected
DoctorAI is strictly bound to respect, preserve, and protect its users’ privacy by avoiding collecting, and tracking users’ data through interactions with its services and products as mentioned below.
Your interactions:
- Recommendation tools: DoctorAI uses a series of recommendation tools called Artificial intelligence models e.g.: Teleradiology, Telemammography,..etc. They need to access images stored on your device to function properly and provide a diagnostic conclusion to the related problems. Note that we don’t store such images, they are only processed by the AI models online to provide answers and are not stored on our servers.
- Assistant: DoctorAI Assistant is the cornerstone of our AI-powered healthcare solutions. Your questions are not collected nor even stored on our servers. Your chat history is only stored locally on your device and will be lost when you delete the phone app or logout in our web application. To continually improve the quality of our service and to monitor for unusual activities or errors, we may log the questions you submit to us through feedback button. This data collection allows us to promptly identify and address any issues, ensuring that we provide the most accurate and effective assistance possible.
Chapter 4: Third-Party Service Data
Service providers:
DoctorAI works with third-party service providers as payment channels, DoctorAI only collects payment card info as stated above in the “Data collected” section.
By collecting payment card info, DoctorAI ensures that the payment process is secure, not misused, and knows the right user to whom we provide payment services.
DoctorAI encourages its third-party service providers to ensure that such information is accurate and the modus operandi conforms to the applicable law.
Chapter 5: Changes of Executive & Acquisition
In any context that drives DoctorAI to change its executive through acquisition, merging, or bankruptcy; we will take the responsibility to inform you about these changes and the information you have shared with DoctorAI in the contexts said earlier will be transferred to the new executive.
Chapter 6: Updates & Changes
As DoctorAI grows and expands, these stipulations may be prone to updates or modifications, we will take the responsibility to notify our users in these contexts.
We do encourage our users to review when possible our privacy policies, the last date of modifications will be noted at the top of the page “Last updated + Date”.
Chapter 7: Customer Support & Feedback
For any inquiry, you will contact us via support@doctoraicompany.com. we recommend you provide us your name, your query related or not to the DoctorAI, and contact info by which we will reply to you.